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Customer Service Programs

published 133 days, 10 hours, 36 minutes ago posted by jamesalleniwdjamesalleniwd 136 days, 1 hour, 19 minutes ago
Saturday, January 07, 2012 6:45:01 AM GMT Wednesday, January 04, 2012 4:02:26 PM GMT

While customer and client service seems like common sense, it’s sadly not common practice. If you’re anything like us, then you’ll have probably been frustrated by the attitude and manner of someone “serving” you. Trouble is, these service providers don’t realise or see how their behaviour triggers powerfully negative behaviour in their customers and clients, leading to a downward spiral in both brand loyalty and staff morale.

category: News | clicked: 0 | | source: www.wentworthpeople.com.au | show counter code
tags: Customer Service Programs

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